Head to the Settings > Network & Internet First of all, head to the Settings > Network & Internet. Follow some of the simple steps given below. If you are still experiencing problems while downloading apps from the Google Play Store, then you need to turn off the background data restrictions. That’s it, you are done! This is how you can fix the Google Play Store Not working on a Mobile data error message. Under the apps, you need to tap on the three-dot icon at the top-right corner.
First of all, open Settings and head to the Apps. The download works fine on Wifi, but when you switch to mobile data, it shows ‘Download Pending’ or doesn’t work at all. The problem occurs while updating & downloading apps from Google Play Store, where it shows ‘Download Pending’. Recently, lots of Android users have reported that the Google Play Store is not working on Mobile data. However, the Google Play Store is not entirely free from bugs as users often get errors while updating or downloading apps. Not only that, but the app updates were also delivered from the Google Play Store itself. Google Play Store is usually a treasure house of an Android device where one can download apps and games. Just take a brief look at the Google Play Store, you will find apps and games for every different purpose. If you have been using the Android operating system for a while, then you might know that the app availability is quite high on the platform. Note: If you have followed these steps and was unable to resolve the issue, please kindly contact Samsung to further address your concerns.Want to fix the Download Pending Error on Play Store? Check out the few best methods to fix Google Play Store Download Errors. If your device has less than 1GB of storage available, you will need to free up some space. Please ensure that this application has not been disabled. Step 6: Go into the Application Manager and go into Download Manager. If your device is already on the latest software, please proceed to the next step. Then tap on Update now to search for any updates. Go into the Settings menu → About device → Software update. Step 5: Ensure that your device is on the latest software. Step 4: Go back into the Application Manager and tap on Google Play Store. After you have actioned this please do the same for the Download Manager app as shown below. Tap on Google Play Store and then tap on Clear Data and Clear Cache.
Step 2: Please ensure that the date and time is correct as to the current date and time.
Step 1: Please ensure that you have a valid Internet connection. ■ "App Name" could not be downloaded due to an error. ■ Error retrieving information from server. These steps can also help with the following error messages: If you're having trouble loading the Google Play Store or having issues downloading apps and games, try the troubleshooting steps below.
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